RadGuide App – Radtutor Educational Services, LLC. – Privacy Policy

Updated 3/1/2023

Please read the following privacy policy carefully before using this software. Your use, distribution or installation of this software indicates your acceptance of this privacy policy.  If you do not agree to any of the terms of this privacy policy, then do not install, distribute or use the software.

Your privacy is important to Radtutor Educational Services, LLC (“Radtutor”) and we take our responsibility of caring for it seriously. This policy describes how Radtutor processes the personal information we may collect about you when you use our software product, RadGuide, and any associated services (“Services”). In some cases, other subsidiaries and/or affiliates of Radtutor may be considered data controllers, either together with Radtutor or by themselves. 

1. Information We Collect

Radtutor collects no personally identifiable information about you during purchase, installation, and use of RadGuide and any associated Services. We do not collect information about your name, email address, phone number, physical location, health and medical status, financial situation, payment details, physical appearance, voice, browsing history, or similar information. 

Radtutor may collect limited technical data about your installation and use of RadGuide that is not personally identifiable for purposes of improving and enhancing RadGuide.

2. How We Collect Information

We and third parties may use technologies described below to collect information to better deliver our Services.

Cookies are small text files stored on your Internet browser. We and our third-party partners may use cookies and similar tracking technologies to help us understand technical items about your use of RadGuide. You can disable cookies, limit the types of cookies you allow, or set your browser to alert you when cookies are being sent. Please refer to guidance provided by your individual web browser if you’d like help in managing your cookie preferences. 

We also may use Analytics, Advertising, Anti-Cheat, and Anti-Fraud technologies in our Services. These technologies may utilize the same cookies or similar mechanisms.

3. How We Use Information

We will retain any information we may collect for as long as necessary to provide our Services, and we may retain that information beyond that period if necessary for legal, operational, or other legitimate reasons.

We may de-identify, anonymize, or aggregate the information we collect, or collect it in a way that does not directly identify you. We may use and share such information as necessary for our business purposes and as permitted by applicable law.

We do not share, sell, or otherwise disclose personal information to third parties (as these processing activities are defined under applicable privacy laws, such as the California Consumer Privacy Act).

We may access, preserve, and disclose any information we store to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity. 

In the event of a reorganization, divestiture, merger, sale, or bankruptcy, we may transfer all information we collect to the relevant third party and will obtain your consent to do so if required by law or contract.

5. Where We Hold Information

Technical information we collect may be stored and processed for the purposes set out in this Privacy Policy in the United States or any other country in which Radtutor, its subsidiaries, or third-party agents operate.

6. How We Protect Information

Security is a priority at Radtutor. Even so, please be aware that no security measure is 100% perfect. Thus we cannot guarantee the information security. You should always be diligent when it comes to the protection of your personal information.

7. Children

RadGuide is not designed for use by those under the age of 18.

8. Your Choices and Controls

Please contact us if you have a concern about your privacy.  We will work with you to address it.

9. Third-Party Services

Our websites and Services may contain links to third-party services. If you click on those links, including an advertisement, you will leave the Radtutor Services and go to the third-party service or site that you selected. If you visit a third-party website or use a third-party service, you should consult that service’s or site’s privacy policy as your use of third-party sites or services is governed by their privacy policies.

10. Changes to Our Policy

We may occasionally update this privacy policy. When we do, we will revise the “last updated” date at the top of the policy and post the new copy online.

11. Contact Us

If you have a complaint or question about this policy, please contact us via the Radtutor Educational Services, LLC, website or chris.nelson@radtutor.com. We will work with you to resolve your concern.